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Understanding Extended Warranty Coverage

by | Jan 11, 2020 | General Information | 0 comments

Understanding HVAC Warranties and Why Maintenance is Critical For Your Investment

Large HVAC equipment, and truly any mechanical equipment, means that it requires service as it operates. While you generally receive a standard parts warranty from a manufacturer, an extended service agreement helps you project the costs and protect your future budget. Understanding what your warranty includes is the first step in this process.

The Low Down On Extended Warranties

Typically, an extended warranty covers failure of a part or component of the product due to the malfunction of the unit or one or more of its parts or components. The extended warranty is on the furnace, boiler, or air conditioner and not on accessory components not included as part of the equipment.

What are accessory components?

  • Thermostats (not specifically covered)
  • Condensate pumps
  • Registers
  • Humidifiers
  • Ultraviolet air purifiers
  • Filters
  • Air vents (boilers)
  • Backflow preventers (boilers)
  • Zone valves (boilers)
  • Pressure reducing valves (boilers)
  • Expansion tanks (boilers)
  • any item not included in ‘box’…

Your heating and cooling equipment is a large investment. To protect that investment and make it last as long as possible, an HVAC maintenance agreement is a must. Without proper maintenance, an extended warranty will not cover the following failures:

 

  • Failure caused by lack of electrical power (external fuse or circuit breaker blown, switch turned off, meter failure etc.) or lack of natural gas (gas line shut-off, problem with meter, etc.). Why: The unit would have functioned correctly with power or fuel – not the fault of manufacturer. 
  • Failure caused by lack of maintenance (plugged filters, lack of cleaning, plugged condensate lines, dead batteries, etc.) Why: The manufacturer requires maintenance to be performed on the unit; maintenance related failures are excluded. 
  • Failure caused by exhaust or air intake vent blockage – failure caused by factors outside of manufacturer control. 
  • Failure caused by external component failure: includes all of the accessory components listed above, or failure of the distribution system (i.e. ductwork or piping).
  • Failures caused by acts of God, natural disasters, abuse and anything acting upon the equipment beyond the control of the manufacturer. 
  • Loss of performance or aesthetics.

Why a Maintenance Agreement is Critical in Protecting your Investment, and How It Affects an Extended Warranty:

Our HVAC maintenance plan can help you lower your utility bills, extend the life of your equipment, reduce and eliminate the need for expensive repairs and ultimately increase the performance of your heating and cooling system.

Some warranties require proof of equipment maintenance as required by the manufacturer. For more guidance, you will definitely need to consult your warranty paperwork for confirmation.

What are some of the eligibility requirements to look for in your HVAC extended warranty?

Maintenance agreement benefits are provided for systems where maintenance is performed and provided.

  • An agreement that provides maintenance for the furnace only does not provide discounts for a cooling problem.
  • An agreement that provides maintenance for the air conditioner only does not provide discounts for a heating problem.
  • The same goes for other maintenance agreement products (coverage is extended only to the specific product(s) identified in the agreement.)

What about furnace blower failures in a no cooling situation? Cross-over situations require that both furnace and air conditioner maintenance be performed in order to be eligible for benefits.

Let Us Help With Your Maintenance:

Avoid costly repairs, extend the life of your system and achieve peace of mind when you sign up for our maintenance plan. Enjoy the convenience of pre-scheduled system check-ups and long-term savings when your heating and cooling system is regularly maintained by our experts.

Air Conditioning Repair Services

 If your air conditioning system isn't working properly, prompt repair is important to keep you comfortable in your home. Southern Pride Service offers cooling system repair services for AC systems of all types. This includes:

  • Central air conditioning system repair

  • Heat pump repair

  • Ductless air conditioning system repair

  • Geothermal system repair

Our experienced HVAC team can diagnose and treat all types of AC problems. Some common reasons that you might need cooling system repair include:

  • Air conditioner won't turn on 

  • Air conditioner won't cool properly 
  • Freezing of the outdoor unit

  • Leaks

  • Unusual sounds or smells

  • Electrical problems

Our repair technicians use the latest tools and technology to diagnose your system's needs. We offer fair, upfront pricing and prompt repair services.

 Schedule AC repair now so you can be cool and comfortable in your home. Call 301-932-4925 or contact us online.

 

Air Conditioning Installation and Replacement Services

 When it comes time to replace an older or faulty air conditioning system, or install an entirely new unit, our team will recommend the best system for your home and budget.  We'll work with you to take the stress out of the install process with quick and efficient service. We also offer financing options to make it more affordable. 

 Some signs that you're in need of replacement include:

  • Cost of repair is high, so replacement is more cost-effective

  • The system is 10 years old or older

  • You're struggling with frequent breakdowns

  • The system still runs on Freon

 For your air conditioning installation quote, contact the pros at Southern Pride Service.

 

Keep Your System Properly Maintained with Southern Pride Service

 Proper AC maintenance helps extend the life span of your air conditioning and cooling system and reduce the risk of a breakdown. We offer air conditioning  maintenance plans that will help you keep your system running properly to proactively avoid costly issues and repairs later down the line. We recommend scheduling maintenance at the start of the cooling season, so that your HVAC system can operate as efficiently as possible all season long.

 Is your air conditioner overdue for maintenance? Schedule it today by calling 301-932-4925 or contacting Southern Pride Service online for help.