The Low Down On Extended Warranties
Typically, an extended warranty covers failure of a part or component of the product due to the malfunction of the unit or one or more of its parts or components. The extended warranty is on the furnace, boiler, or air conditioner and not on accessory components not included as part of the equipment.
What are accessory components?
- Thermostats (not specifically covered)
- Condensate pumps
- Ultraviolet air purifiers
- Air vents (boilers)
- Backflow preventers (boilers)
- Zone valves (boilers)
- Pressure reducing valves (boilers)
- Expansion tanks (boilers)
- any item not included in ‘box’…
Your heating and cooling equipment is a large investment. To protect that investment and make it last as long as possible, an HVAC maintenance agreement is a must. Without proper maintenance, an extended warranty will not cover the following failures:
- Failure caused by lack of electrical power (external fuse or circuit breaker blown, switch turned off, meter failure etc.) or lack of natural gas (gas line shut-off, problem with meter, etc.). Why: The unit would have functioned correctly with power or fuel – not the fault of manufacturer.
- Failure caused by lack of maintenance (plugged filters, lack of cleaning, plugged condensate lines, dead batteries, etc.) Why: The manufacturer requires maintenance to be performed on the unit; maintenance related failures are excluded.
- Failure caused by exhaust or air intake vent blockage – failure caused by factors outside of manufacturer control.
- Failure caused by external component failure: includes all of the accessory components listed above, or failure of the distribution system (i.e. ductwork or piping).
- Failures caused by acts of God, natural disasters, abuse and anything acting upon the equipment beyond the control of the manufacturer.
- Loss of performance or aesthetics.